At TercümExpert, we value your privacy. This Privacy Policy explains what information we collect, for what purposes, and how we protect it in the services we provide through tercumexpert.com. For detailed information regarding the processing of personal data, please refer to the KVKK Data Protection Notice.
We may collect account and contact information (first name, last name, e-mail, telephone), order and delivery information, the documents you submit to us for translation and their contents, transaction information relating to payment, and technical data concerning your use of the site (IP address, browser information, cookie records).
We use your information to provide our services, manage quotations and orders, communicate with you, fulfil our legal obligations, and improve the quality and security of our services. We process your documents only to the extent required by the service you have requested.
The documents you submit for translation are treated as confidential. Only the authorised translators and personnel carrying out the relevant service may access these documents, for as long as the work requires; your documents are not shared with third parties for purposes other than the service.
In providing our services, we make use of trusted third-party providers for hosting and infrastructure, authentication, e-mail delivery, analytics and (where enabled) payment. These providers may access your data solely for the purpose of providing the service assigned to them and are subject to contractual confidentiality obligations; the servers of some of them may be located abroad.
To protect your data against unauthorised access, we apply encryption in transit, access restrictions and appropriate administrative and technical measures. Although no method can guarantee absolute security, we take reasonable and up-to-date measures to protect your data.
Cookies and similar technologies are used on our site. For detailed information about their types and the management of your preferences, please review the Cookie Policy.
You may exercise your rights under the KVKK, including the rights to access, correct and delete your personal data. You may contact us at info@tercumexpert.com regarding your requests.
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data belonging to children.
This policy may be updated from time to time. The current version is always published on this page; in the event of significant changes, notice will be given by appropriate means.
For questions relating to privacy: E-mail: info@tercumexpert.com · Telephone: 0850 840 43 53 · Address: Şeyh Şamil Mah. Eylül Sk. No: 2/D, Selçuklu, Konya.