Go to the Get a Quote page and upload your document or paste your text; once you select the language pair and service type, your preliminary quote appears instantly. The price is based on the language pair, service type, word count, and any add-ons you choose.
On the Get a Quote page, open the 'Upload File' tab and drag and drop your document or browse to select it. If you don't have a file, just paste your text into the 'Enter Text' tab. For text-based files, the system counts the words automatically.
The price is based on the language pair, service type, document content, word count, subject area, and any add-ons you select. The amount shown on screen is a preliminary quote; the final price is confirmed after we review the document.
Turnaround depends on the length of the document, the language pair, the service type, and any add-ons you select. The quote screen shows an estimated delivery time specific to your order. You can shorten this with the rush delivery option.
A sworn translation is a translation certified by a sworn translator with their signature and stamp, declaring it faithful to the original. It is frequently preferred for official applications; your document is prepared in the form the relevant institution expects, to a standard that will be accepted.
We work with Turkish as well as English, German, French, Spanish, Italian, Arabic, Russian, and more than 50 languages in total. For rare languages, translator availability and turnaround are confirmed separately for each order.
Notarization is not mandatory for every document; whether it is needed depends on the institution requesting the document and the intended use. For some procedures a sworn translation is enough, while others also require notarization. If you are unsure which certification you need, we can help guide you.
Once you upload your document and approve the preliminary quote, your order is created and assigned to a translator who specializes in the relevant field. The translation goes through quality control; if needed, the notarization process is handled, and your document is delivered digitally and, when required, by courier.
Yes. Your files are seen only by the team working on your order and are handled through encrypted transfer and KVKK-compliant processes. Your documents are never shared with third parties, and confidentiality is our priority.
Your translations are done by professional human translators experienced in the relevant field. A specialist translator is assigned based on the type of document, and every translation goes through quality control before delivery.
Yes. Once a translation is delivered, you have the right to request revisions for corrections within the original scope. Fixes to spelling, names, dates, or consistency are included. Changing the source text afterward or adding new content may count as new work.
Yes. While digital delivery is standard, documents with a wet-ink signature and stamp can be shipped to your address by courier. We ship throughout Türkiye and, on request, internationally. If you choose courier delivery, shipping time is added to the turnaround.
Yes. Corporate clients enjoy volume-order advantages, payment-term options, terminology management, and a dedicated account manager. For details, fill out the application form on our Corporate page.
Yes. We provide the sworn translation of your apostilled documents — including the apostille annotation itself — in full, preserving their international validity. The apostille is issued by the competent authority in the country where your document was drawn up; we clarify for you which document requires an apostille and flawlessly complete the translation part of the process.
Yes, rush delivery is available for many documents and shortens the turnaround. Rush delivery carries an additional fee, and its availability may vary depending on the length and language of the document. Quality-control steps are preserved even for rush orders.
Payments can be made by credit/debit card or bank transfer (wire/EFT); installment options may be available for credit cards. Corporate clients are also offered invoicing on payment terms (15–30 days). Payment is collected after you approve the preliminary quote.
Yes. If you don't have a file, paste your text into the 'Enter Text' tab to get a preliminary quote based on the word count.
As much as possible, we keep the original page layout, tables, and formatting in the translation. Depending on your needs, the output can be delivered as a PDF or an editable Word (DOCX) file. For scanned or image-based documents, we provide a clean, organized layout rather than an exact replica.
Yes. After delivery, revision support is available for in-scope corrections, and you can reach our customer support line with any questions. You can send additional requests about your document by email or WhatsApp.
High-volume projects are carefully planned; when needed, multiple translators and editors are involved, and a shared glossary is used for terminology consistency. Long projects can be delivered in parts (partial delivery) if you prefer. For corporate projects, the process is coordinated by your account manager.
TercümExpert is an online translation service provider offering sworn translation, notarized translation, legal, technical, medical, and academic translation, and web/mobile localization. You can upload your document, get a preliminary quote, and place your order entirely online.
We offer sworn and notarized translation, translation of apostilled documents, legal, technical, medical, and academic translation, and website and mobile app localization. You can choose the service that fits your needs on the Get a Quote screen.
Both individual customers and companies and organizations can use our services. From students to freelancers, and from small businesses to large enterprises, we offer solutions tailored to different needs.
We do not have a physical office; our services are provided entirely online. You simply send your documents via secure upload, and delivery is made digitally and, where needed, by courier. For any questions you can reach us via WhatsApp or at info@tercumexpert.com.
Yes. Uploading documents, approving the quote, payment, and digital delivery are all online. A courier is only involved when a physical, wet-ink signed document is required.
Yes. Because the process is online, you can upload documents and place orders from abroad. Digital delivery is available everywhere, and for wet-ink signed documents we can also ship internationally by courier.
An account is not required. However, to view the price and place an order, you need to enter your first name, last name, and email, then confirm the verification code sent to your email. If you like, you can create an account to keep track of your order history.
Yes, you can get a quote without creating a full account; you only need to verify your first name, last name, and email. Users who do not complete verification cannot view the price or place an order.
Yes. If you are not sure which service you need, you can get information via WhatsApp, email, or our AI-powered chat assistant. We will help you determine the right service and process based on the type of your document.
You can reach our customer support line via WhatsApp or email. Your questions are answered by a representative during business hours; our AI-powered chat assistant can also provide initial guidance at any time.
We translate a wide range, from official and personal documents to commercial, legal, technical, medical, and academic texts. Many document types are supported, including diplomas, contracts, reports, manuals, and website content.
Yes. Your translations are done from start to finish by professional human translators. CAT tools are used to support consistency and terminology, but the entire translation is the work of expert translators and goes through quality control.
Handwritten and hard-to-read documents can be translated as long as they are legible. Any illegible parts are clearly noted in the translation, and if needed we may ask you for a clearer copy. For such documents, the price is confirmed after review.
Our end-to-end online process, automated preliminary quotes, specialist human translators, and quality control are what stand out. We also deliver wet-ink signed documents right to your door by courier.
On the Get a Quote screen, upload your document or enter your text, select the language pair and service type, and approve the preliminary quote. Once you approve, your order is created.
You need the document or text to be translated, the source and target languages, the service type, and your name and email for contact. With this information, you can create your order.
On the Get a Quote screen, you select the source language (the document language), the target language (the translation language), and the service type (sworn, notarized, technical, etc.) from the menu. If you are unsure, our support line or chat assistant can guide you to the right choice.
Details such as the language, service type, or document can be updated before translation begins. Just contact our support line as soon as possible; once work is underway, the scope for changes may become limited.
Yes. You can cancel your order before payment and approval are completed; no charge is applied at this stage.
If your order has not yet been taken into processing by a translator, you can cancel it from your order page or via info@tercumexpert.com, and your payment is refunded in full to the original payment method. Once the translation has been taken into processing by a translator, no refund is made, owing to the person-specific nature of the work.
You are notified about your order status by email, and if you have created an account you can also track it there. You can also ask our support line for the latest status.
Yes, you can upload multiple documents in a single order and have the same document translated into multiple languages. The total word count and each target language are priced as separate translations, and the process is coordinated under one request.
You can add a new file before translation begins; in that case, the price is updated based on the added content. Documents added after work is underway may be treated as a new line item.
When we notice a missing page or document, we will ask you to complete it. Uploading all pages of the document is important for the translation to be complete and valid.
Yes. During the order, you can add special instructions, preferred terms, or a style note, and upload reference files such as previous translations and glossaries. This information is passed to the translator and used for consistency.
If you have created an account, you can view your past orders and delivered files there. For orders placed without an account, you can access your records by email; if a download link has expired, you can request a new one from our support line.
Pricing is usually based on word count and the selected service. For text-based documents, the word count is extracted automatically; for scanned or image-based documents, the count is confirmed after review.
Some services may have a minimum service fee, which can apply to short documents. The final price is determined by the document content and the services you select, and you can see every line item on the preliminary quote screen.
Yes. The language pair (especially rare languages), the document type, and the subject area (legal, medical, technical, etc.) can affect terminology intensity and therefore the price. For common languages, pricing is more predictable.
Sworn translation may be priced differently from standard translation because of the translator’s certification and responsibility. The exact amount is shown on the preliminary quote screen based on the document and language pair.